Captivate Tune Up Form

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Project Information

Client / Project Name

Service Technician

Service Technician 2 (if applicable)

Site Address

Address Line 2 (Apt, Unit, Suite)

City

State

Zip

Date of Tune Up

Date of Previous Tune Up

Membership Tier

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System Health Summary

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Verified

--

Needs Attention

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Requires Service

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Not Applicable

Summary auto-updates as you complete the checklist. Red and Yellow items appear in Key Findings below for the client presentation.

Key Findings for Client

No issues flagged yet. Red and Yellow items will appear here automatically.

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Network

WiFi Speed Tests

Label each location exactly as it is named in the home. Test from the same spot every visit to track speed trends over time.

Location / Room Label	Download (Mbps)	Upload (Mbps)	Signal Status

Network -- Action Items / Service Needs

STATUS: Verified Needs Attention Requires Service N/A

Item	Status

Network Notes

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Not in scope for this project No Network infrastructure in this home managed by Captivate. Captivate provides this service -- We design and install fully managed networks for every home.

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Audio / Video

AV -- Action Items / Service Needs

STATUS: Verified Needs Attention Requires Service N/A

Item	Status

AV Notes

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Not in scope for this project No Audio/Video system in this home installed by Captivate. Captivate provides this service -- We design and install whole-home AV experiences tailored to how you live.

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Control Systems

Control Systems -- Action Items / Service Needs

STATUS: Verified Needs Attention Requires Service N/A

Item	Status

Control System Notes

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Not in scope for this project No Control System in this home installed by Captivate. Captivate provides this service -- We integrate Crestron, Lutron, and leading platforms for seamless automation.

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Lighting Controls

Lighting -- Action Items / Service Needs

STATUS: Verified Needs Attention Requires Service N/A

Item	Status

Lighting Notes

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Not in scope for this project No Lighting Control system or fixtures in this home provided by Captivate. Captivate provides this service -- We design and install smart lighting including fixtures, personalized scenes, and keypads.

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Shading

Shading -- Action Items / Service Needs

STATUS: Verified Needs Attention Requires Service N/A

Item	Status

Shading Notes

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Not in scope for this project No Motorized Shading in this home installed by Captivate. Captivate provides this service -- We provide motorized shade solutions that integrate with your lighting and control systems.

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Security / Cameras

Security -- Action Items / Service Needs

STATUS: Verified Needs Attention Requires Service N/A

Item	Status

Security Notes

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Not in scope for this project No Security or Camera system in this home installed by Captivate. Captivate provides this service -- We provide full camera and security solutions -- ask us about protecting your home.

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Documentation & Functionality

Documentation

STATUS: Verified Needs Attention Requires Service N/A

Item	Status

Documentation Notes

Functional Testing

Item	Status

Functional Testing Notes

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Photos & Documentation

Before/after photos, screenshots of updates, equipment labels, and any relevant site documentation.

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Tap to add photos
Before/after, screenshots, equipment close-ups

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Tech Sign-Off & Recommendations

Overall Recommendations for Client

Technician Name

Date Completed